Frequently Asked Questions
Yes, we ensure that all our product images accurately represent the items you will receive. However, slight variations in color may occur due to lighting and screen settings. If you have any concerns, feel free to contact our support team.
You can view your receipt in your order confirmation email, which is sent after a successful purchase. You can also access it in your account under the "Order History" section. If you need further assistance, feel free to contact our support team.
To return an item, follow these steps:
- Check Eligibility – Ensure the item is unused, in its original packaging, and within our return window.
- Initiate a Return – Go to the "Returns" section in your account and request a return.
- Pack & Ship – Follow the instructions provided, securely pack the item, and send it back using the given return label.
- Refund Processing – Once we receive the item and inspect it, we’ll process your refund or exchange.
For more details, visit our Return Policy page or contact customer support.
Restocking depends on the product and supplier availability. If an item is labeled "Out of Stock," you can sign up for restock notifications on the product page. We’ll notify you via email if it becomes available again. You can also contact our support team for more details on specific items.
We ship all over the UAE! You can enter your shipping address at checkout to see available delivery options. If you have any questions about shipping times or areas, feel free to contact our support team.
